Merazon
Contact Information / Purchase Terms & Agreements
Customer
Support
Our customer
support is available Monday thru Friday 9 am to 5 pm pacific time (Excluding
Holidays). We can be reached via voice mail 24/7 at 1-800-680-0200 or via
email at support@merazon.com
Outside
of the US please call 1-206-522-7596.
Shipping
All shipping
is carried out from Seattle, WA. We are also able to send out recurring auto
shipments of your required supplements per your request. Rush orders placed
on weekends or holidays will be shipped the next business day. Please call
1-800-680-0200 for further information.
Our
Address
Merazon
Health Products, Inc.
444 N.E. Ravenna Blvd, Suite 211
Seattle, WA 98115-6467
Returns
& Refunds
There
is a re-stocking charge of 20% of retail on all returned items. All shipping
fees, as well as books are never refunded. We do not ever accept opened product
for return or refund.
Returns
will be accepted without question within the first 30 days following the initial
order date only. Please call for an RMA number - this will allow us to accept
the package when it is returned. Under all circumstances returned product
must be in unopened, re-sellable condition. Tracking, insurance, and delivery
confirmation is strongly recommended on all returns.
Refunds
and Returns
The Fine Print ...
We do
not accept returns and/or exchanges if you experience an allergic reaction
with products we sell on our website. All of our product pages list each ingredient
along with the amounts contained in each dosage. It is your responsibility
to printout the product specifications so that you may present them to your
medical doctor for advice, warnings, guidance and dosage amounts dependant
on your individual needs. We do not employ anyone on staff qualified to give
out medical advice and therefore are not responsible for unexpected reactions
brought upon the consumption of any and all products we sell.
If you are pregnant or sick you should always get the advice of a health care
professional. These products are not intended to diagnose, treat, cure or
prevent any disease. Individual results will vary from person to person. Self
medication is never a good idea - if you have a serious illness or disease,
we always recommend that you see a medical professional.
We do
not match any company’s guarantees and/or warranties that they advertise
on Television, Radio, Internet, Magazines, Newspapers, Mailings, etc. Our
return policy overrides any and all policies set forth by other companies
even if they are the manufacturer and/or supplier of the products(s).
Orders
Shipped Internationally
When we
ship an order outside of the U.S.A, it is the customer’s responsibility
to pay for any and all brokerage fees, taxes, duty and courier fees. If a
product is detained by Customs, it is the customer’s responsibility
to resolve any issues with Customs to retrieve the product. We ask that you
please do the research pertaining to that destination country prior to placing
your order. Merazon Health Products will not refund International orders once
they leave our facility for any of the above reasons.
Iceland
Health
Regulate
Inflammation Factors